Help Center
Help Center
Last Updated: 06 July 2026
Welcome to the BookMyTable Help Centre. Whether you’re a diner looking to book a table or a restaurant wanting to grow your business, we’re here to make your experience as simple as possible. If you need additional assistance, our support team is always ready to help.
For Diners
Booking a table is quick, easy, and completely free. Simply search for a restaurant, choose your preferred date, time, and number of guests, then submit your reservation. Once the restaurant confirms your booking, you’ll receive a confirmation.
You can browse restaurants without creating an account, although some restaurants may require your contact details to confirm your reservation. Explore restaurants by location, cuisine, or category, view menus and specials, and discover new dining experiences across South Africa.
If your plans change, please contact the restaurant as soon as possible to update or cancel your reservation. Restaurant profiles, menus, specials, and operating hours are managed by each restaurant and are updated regularly.
For Restaurants
Listing your restaurant is simple. Register your business, complete your profile, upload your logo, photos, menus, and business information, then publish your listing. Once approved, your restaurant becomes visible to diners across South Africa.
Keep your profile updated with quality images, accurate operating hours, current menus, and the latest specials to attract more customers. Booking requests are sent directly to your restaurant, allowing you to confirm reservations and manage customer enquiries with ease.
BookMyTable offers affordable monthly subscription plans designed for restaurants of every size, from cafés and takeaways to fine dining establishments.
Account & Technical Support
If you experience technical issues, check your login details, reset your password if needed, clear your browser cache, or try another browser or device. If a booking or restaurant profile isn’t visible immediately, allow a few moments for processing.
For image uploads, use high-quality JPG, JPEG, PNG, or WebP files and ensure you have a stable internet connection.
Tips for Success
For Restaurants
- Complete your profile with quality photos and accurate information.
- Keep menus, specials, and trading hours up to date.
- Respond to booking requests promptly.
- Update holiday trading hours in advance.
For Diners
- Book early for weekends and public holidays.
- Check the latest specials before visiting.
- Inform the restaurant if your plans change.
- Arrive on time for your reservation.
Contact Support
Need assistance with bookings, restaurant listings, payments, or technical issues? Our support team is here to help.
Email: info@bookmytable.co.za
Website: www.bookmytable.co.za
Our Commitment
At BookMyTable, we’re committed to providing a simple and reliable platform that helps diners discover great restaurants while helping restaurants grow their businesses.
